The clean and simple user interface makes it easier than ever to maintain an organized email system. It is so much easier to manage emails when they look good! If I need to see the prior email they are responding to then I will scroll down and see that one.Ĭomentarios: eM Client has proved to be much more efficient by eliminating the chaos and stress of an unorganized email collection. I want to see the response when I open the email. I understand that is the way a conversation occurs and you can read it from the beginning to the end but in reality I do not know anyone who wants to open their email and page down multiple times to find the person's response. I have not seen any other email client that displays your email conversation starting with the oldest email and continuing down to the most recent. I wrote to tech support about this and they indicated that it is the way it is supposed to work and the way that all email clients work. This is a big issue.Īnother problem is the very strange an unusual way they display an email conversation. So, I used it five weeks and rebuilt or deleted and recreated email accounts seven times. Luckily I was using IMAP so it was not an issue deleting and recreating the accounts. either rebuild the software account or delete it and create it again. Each time I contacted tech support and the fix was the same. The primary reason is that in the five weeks I have used the software there have been multiple instances of being unable to read email or the software attempted to display an attachment inline and so it just looked like garbage. I view it more as a curiosity for personal use. Then again, I am a computer expert and provide expert testimony on computer systems and software for court purposes and so had very few issues with setup.Īlthough I like the design of the software, I could never recommend it for use in a business. Unlike some other reviewers, I found the tech support to be reasonable. The ability to quickly generate a task from an email or create a calendar event is also really nice. I particularly like the ability to click on an email and see on the right side the contact information as well as every email to and from that person as well as every attachment sent and received. The concept and design of the program is excellent.Īt least in theory it is well thought out and has several useful features. But still cannot be recommended at this time. These items make this program an also run that I will be keeping an eye on because I really like the design and if they get them resolved then it will be one of my favorites. They seem to be confused between a texting program that shows the most recent at the bottom (but also opens at the bottom so the most recent is where it opens) and an email client where the most recent is normally at the top so you see the response immediately. For a product that has so many nice features for efficiency, to have the conversation thread backwards so that for each email you have to page down to find the last response is hard to understand why they did that. The good thing is that the repair process works, the bad is that you have to do it so often. As has been mentioned by other users, email syncing can also be slow.Ĭomentarios: Again, I like the concept and the thought behind the product but would consider it too unstable for business use. Yet, Customer Support still persistently blamed our email servers and refused to offer any solutions. We checked our email server settings and the option "Do not limit message size" is selected at a Server level. This means customers will send us emails with large attachments and we won't see them because eM Client won't display them, when other email platforms will. There has been a LONG term issue of it not displaying emails with attachments in excess of 25MB. I love eM Client for how it displays messages, the UI and the ability it has to use multiple accounts on the Pro version. Customer support were rude and closed the support ticket to a paying customer without our consent and without resolving the issue, or doing everything they could to help. Comentarios: I love the platform, but the inability to display emails with large attachments is a huge problem to our business.
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